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School Safety Complaint Box - Guidelines
A.P-Samagra Shiksha- Quality Education- Guidelines
on School Safety and POCSO Act, 2012
– instructions to Heads of
institutions of all management
schools/hostels
The District Educational Ofcers, Additional Project Coordinators of Samagra Shiksha and Principals of DIETs in the state are hereby informed that the School Education Department and Samagra Shiksha is implementing POCSO Act, 2012 and School Safety Guidelines in all the schools for the better implementation of school safety and security guidelines to protect the students below 18 years of age group.
Further, all
the above mentioned officers are
requested to issue instructions to
the HMs of
all managements schools/hostels in their jurisdiction and also to give wide
publicity for the school safety
guidelines to save the children from
sexual abuse.
The DEOs and APCs in the state are instructed to communicate the following guidelines to school HMs for protection of students as part of the school safety guidelines.
• To orient all teachers and students regarding the school safety plan using the morning assemble platform.
• Regular meeting
with teachers and members of the
school safety Committee to discuss
issues related to school safety and security and decide
appropriate actions.
•
Orienting teachers, parents
and students on
the purpose and
process of conducting parent teacher meetings and
its impact on al round development. According to section 19(1) and 21 of
the POCSO Act 2012, teacher’s management
and all employees of schools need to
be made aware about the provisions
of the act. Hence it is instructed to
train all staf members
and support staf on
child protection norms and child sexual abuse prevented.
• School Complaints
Committee: there should
be a committee consisting of HM/Principal, one male teacher, one
female teacher, one female
student and one
non teaching staf
member, this committee would
receive and address all kinds of complaints from students.
• Child Abuse
Monitoring Committee (CAMC)-
Apart from the school
complaints committee, there
should be child
abuse monitoring committee. At least one member of the committee shall be independent persons with
experience of child rights issues
should have tow student representatives. All incidents of child abuse shall be reported to the committee.
•
Complaint Box:
• Each
school must have a Complaint Box in one/two locations and it should be
maintained in the true spirit.
• Students
shall be sensitized in making complaints on their issues,
problems, bad experiences, etc.,
• The box
shall be opened fortnightly by the
MEO/his nominee in the presence
of PC member, Village
Mahila Police, Women and Child
Welfare Assistant and Village Welfare & Education Assistant and the
complaints must be handled in confdentially, must be kept in sealed cover and
handed over on
the same day
to Mandal Level Committee.
• Mandal
Level Committee consists of MRO, MPDO,
SHO, Supervisor,
ICDS and MEO as member convenor.
• The
Mandal Level Committee
shall examine the contents of
the complaints and recommend to the concerned competent authority for taking
necessary suitable action within one week.
• Action
must be
taken on recommendations of the
Mandal Level
Committee
within 15 days.
• In
case of a complaint against a teacher or other staf of the school, conduct a
discreet enquiry to
protect the identity
of the victim/complaint.
• The log
book at school level and mandal level
shall be maintained
separately.
•
Instructions:
• In
case, students observe
tobacco/drug/related substances supply
activities outside the school premise or
inside the premise, they may intimate
the school authorities through the complaint box.
• Students not
to hesitate to seek
support from
teachers/counselors/parents when required
• Every student needs
to follow the
guidelines on the safety and security issued by the school principal and teachers
from time to time.
• Senior
students may discuss various issues like
bullying and sexual harassment with other younger students under guidance of
teachers
• There
should be child safety posters,
POSCO BOX details and child helpline
number on display in prominent locations of the
school.
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